1. Customer Satisfaction
Ensuring customer satisfaction in the quality of our products and service .
Understanding customers' expectations, putting forward creative solutions, responding and acting promptly.
Being pugnacious, enthusiastic, proactive and taking up challenges.
Exhibiting a combative spirit, internationally.
Working together with meticulous and conscientious professionalism, aiming for excellence.
Continuously identifying, measuring and improving.
Discovering and testing new ideas or tools, allowing a margin for error.
On-going re-examination of methods and organisation.
Exchanging, trusting, fulfilling our commitments and telling the truth.
Ever-improving working conditions and safety.
Being positive and constructive at all times.
Taking time to listen and communicate to build cohesive teams.
… for the pleasure of bringing a project to term, together.